My experience was horrible. I was one of the first clients to arrive in the morning. I was immediately seated in a chair for my pedicure. The water was cold and was not asked if I was okay with that. The nail tech was rude and rushed the pedicure to move on to one of her regular clients. No base coat or top coat was applied to my nails. I had to request more than one coat of nail polish and ask for a top coat. The Bottom of my feet were scrubbed for about 30 seconds and toes were not filed evenly. What a waste of money!!!!