I have been eating at this chain for about 3 years now. We go there mostly because the kids like it. The last few times I have been to this location I have noticed that the people are extraordinarily friendly. The employs are all smiling and seem to do the little things that make you feel like they care about your business. We tend not to eat at chains, but the people at this store have a sincere way about them and will walk over to you to make sure you are finding everything okay. The food is good like you would expect from a Pei Wei.
If you like Chinese American food Pei Wei is a nice mix. There is always plenty of fortune cookies and chopsticks. It is a clean place and it is fairly fast, without tasting like fast food.
If your are introducing your children to Chinese Food this is a nice place to start.