We've used their services twice, and they are absolutely amazing. From the very beginning they were comforting and helpful. The vet asked us health questions about our dogs to make sure that euthanasia was the best possible choice; I imagine it was more for peace of mind, to help us understand that we were doing the right thing. They were patient and kind and went through the process with us in detail, and allowed us all the time we needed to say goodbye to our pups. When it was all over they were professional and gentle as they shrouded the patient and carried him away. Without hesitation I recommend these people to anyone who has to say goodbye to their pet. Thank you for your wonderful help.