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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-02-24 00:00:00 (xsd:dateTime)
itemReviewed	Certified Tire & Auto
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Certified Tire used to be the best there is-- trustworthy, competent and reasonably priced-- and so I have been a faithful client of theirs since about 1987. But in the last 2 or 3 years their standards have dropped-- Frank just doesn't seem to care any more. Probably 4 out of 5 times I have had to go back to the shop after service, in order to get something fixed that wasn't done right. And in the last couple of years there have been a couple of major things that they have slipped up on, and he just refuses to take any responsibility for them. For example, he always kept track of routine service intervals for me and I could rely on him to let me know when service was needed. Recently my transmission began making noise, and on checking I realized the fluid had not been changed for about 170,000 km. His only response? "Good thing it wasn't a Ford-- it wouldn't have survived." In another incident, I had asked them to replace some dash lights that had burned out. Despite three tries the lights they installed are still mismatched. But more serious, following the last time they worked on it, a custom disconnect switch I had had them install a couple of years before was no longer working. Though they are the only people who had ever touched the car, they refused to acknowledge that either the original connection was poorly done, so came apart when disturbed, or the guy replacing the lights had damaged it. All Frank was willing to do was unplug a couple of connectors under the hood to do what I had installed the disconnect for. When I finally took the car to another shop to have them look at it, I found that in doing the work-around, they had also torn some rubber protective skirts around the connectors, so now I have to replace those as well. It is really hard to give up on somebody I have trusted with my and my wife's cars for decades, but I am not going back.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Brian

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