I almost cancelled my appointment after reading the previous reviews on here, but so thankful I didn't. I called to do a gender check and they were able to get me in that day. The receptionist was super friendly and the ultra sound tech was amazing. She was able to determine the gender after just a few seconds, but still took the time to make sure we had plenty of shots of the whole baby. I paid the extra $9 to get a DVD as well and was so worth it. Got to see my little guy kicking me in there lol. The quality of my DVD and pics on my cd were great. She even switched over to 3d to show us the gender parts as well and included those pics. I would suggest getting the DVD because it shows a lot more. I would def recommend going. Thank you ladies so much for this experience! You are awesome!