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| - Wow, what a far cry from my last experience!
Went in at about 4pm on a Thursday. There was one group of people ahead of me in the line to check in for the range. The female employee helping them out finishes up, sees me (and one or two people behind me) waiting, and then just walks away and starts chitchatting with another male employee. Minus points.
After about another minute of waiting, an employee named Troy walks over and asks me what I need. I tell him I want to check in to the range. He asks if I'm a member; I say I'm not. He says there will be a wait. I ask how long. He says, for non-members, there's no way to know how long the wait is. This confuses me, so I ask him for clarification. He says that there is a line for non-members and a line for members and that members get to jump in line ahead of the non-members. Aside from the fact that this means there is only one line, not two, I'm fine with this policy. So I ask him how many non-members there are ahead of me. So he walks over where they keep the IDs, sifts through a couple and says that they have 3 people waiting. I ask him if all three are non-members or members, and instead of answering the question, walks over to a different section of the counter and starts helping someone else! So after about a minute or so, he turns to me and asks if I want to wait. I remind him that my question was how many non-members were waiting in line ahead of me, and he says, "oh" and then just starts helping someone else!
So I left. Incredibly disappointing especially given the great experience I had last year. That's too bad.
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