I'm giving this location three stars based on the grilled chicken salad and a couple of other items. If I were rating it on the staff I would give it a 1 star because of the 1 employee that was nice.
First off the other reviews on how terrible the customer service is at this locaton are completely right. They rush you through the line so fast that you don't get enough time to tell them what you want and what you don't want on your plate, then when you get something thrown on that you didn't want, they get so mad if you have the nerve to tell them you didn't want that.
I don't understand why the wait takes so long to order because by the time you get helped you feel almost dizzy from the whirlwind of fast questions thrown at you. Its so bad that when I go there with more than two meals to order I litterally have to rehearse my order so they don't get frustrated with me for taking up too much time. I hate it!
We have tried to order over the phone and thats a nightmare too! They always get something wrong on it and I'm not sure if there is a designated cashier for to go orders because I have sat there for at least ten minutes before someone even acknowledges that I am there.
Now that chicken salad.... we always get the grilled chicken salad with house dressing and its really yummy! A bit pricey but its a good size. I recommend getting a side order of the hot sauce which will run you another dollar but its great when I pour a little on the salad too. The tortilla soup is also good. Another item that we get if you are not terribly hungry is a side salad, we order that with a side of grilled chicken and its also really good. The homemade tortillas are good enough to eat all by themselves. We really enjoy the food here I just wish the customer service was better because this is our closest location but we have no problem driving a little further for better service.