Omg this place is horrible! They messed up my order. The fries were cold and I mean cold. The service was as cold the fries. After the not so great food and 30 min before the place was to close, I walk past the 6 other customers to restroom to find it barricaded and of limits.
I ask the girl behind the counter if can use it and and told it was closed. I emphasized that I was in need only needed to pre yet I was told to go to the Jack in the box across the street. Yay!
The competition had been closed for 40 minutes when we got there. Walked back intro the steak n shake and firmly let them know I had to go. She calls a kid from the back who makes me repeat my desires and I throw in a promise not to urinate everywhere. He goes and gets the manager. I can tell this guy was not wanting to accommodate me. Still he let me pass. This was my birthday experience with steak n shake. I should have gone to Jack n the box to begin with.