I had a very bad experience shopping at Ssense. I purchase a $2100 product. The item is apparently lost by the mail system. I opened a claim for refund, but they have been keeping postpone the refund and keep telling me the claim is under investigation with Canada post.
The customer service is very unefficient in not telling any useful information. It has been over a month now and not even any action is taken.
Will never shop at Ssense anymore. Disappointed!