First and foremost... Love their damn pancakes...
So yea, service isn't ALL THAT great but you get big portions. "Best bang for your buck" as they say.
Now they remodeled the place. Took out the over half of the bar/diner type seating and new seats. Still looks good in my opinion.
I say everyone should at least experience this place not once... But twice... Then you can make your decision on the place. I'm still going back :)