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  • I was so pleased with Mesa Ped today. My 9 year old daughter woke up fevering, complaining of ear and neck pain, etc. I called Mesa Peds and they got us in right away, even as a new patient. As soon as we arrived, we were greeted by a pleasant receptionist, given the standard forms and sat down. I hadn't even finished filling the forms out before we were called back - not even 5 minutes. Whoa, I think that's a first! My only complaint would be that at this point, the nurse who checked my daughters vitals was very standoffish, and didn't comfort my daughter in the least as she was crying. I told the nurse that she was nervous because she hasn't had to see a Dr in years and her only response was, "oh." She didn't engage me or my daughter at all, in fact, she never even introduced herself or made eye contact. Luckily our time with her was short! We were brought into an examination room to wait for the Dr. Again, not more than 2-3 minute wait. Dr. Haley was kind, gentle, thorough and engaging. She explained everything that she was going to do and then again as she was doing it. She talked to my daughter, explained what was going on and talked to me about treatment. Overall, it was a good experience. I'm telling you, I can't think of the last time that I was in and out of ANY medical office that fast!
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