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  • My experience at Solis wasn't very good. I got full highlights with Leena. She put a lot of work into the highlights and my hair looks fine -- she knows how to dye hair -- but I don't think she really heard what I was asking for. I made it clear at the outset that I wanted my hair a lot blonder than it was going in. I don't get my hair died often and I told her I was excited to make my look a little edgier going into the new year. Instead my hair came out light brown, the same as it was before. I was so disappointed when I saw the result but was too confused to say anything on the spot, plus it was the end of Leena's shift and, frankly, it can be embarrassing to complain about ones hair services. I'm really quite easygoing about these things, but highlights are not cheap -- mine came out to $170 -- and I think a salon should work with you until you're happy for that price. I sent an email to the salon the next day asking very politely if I could come back in to get some more blonde around my face. That was six days ago. I have not heard back. I feel very insulted. Solis gets such good reviews on Yelp I felt compelled to share this experience so people have a more accurate idea of what level of service you are getting from the salon. I would never go back.
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