I stopped into Joe's last week and was ecstatic to see an all-you-can-eat special for $29.99. It started off great (large snow crab legs and three bundles in the bucket). After that, it was a complete disaster. The procedure after the initial table delivery was to tell my server when I was ready for more. I waited approx 20 minutes (with nothing to eat) until the next delivery. When I got it, it was one bundle of skinny/small legs! I went through this about 2 or 3 times thinking the legs would get more meaty. They never did. Additionally, the time commitment began to get ridiculous. The manager was less than concerned about my issue and told me that to do anything else would be "against policy". He did eventually remove the meal from my bill.
This was very disappointing to me as I have been a Joe's customer for a long time. I am used to eating their delicious snow crab legs, but was unaware they would sacrifice quality for their promotion.