CAUTION careful purchasing from Studio Bathe in Markham, ON. Unbelievable poor quality customer service. Issue started when we received the vanity. Marble slabs for back splash arrived chipped. One of the drawers was damaged. It took 8-12 weeks for the replacement drawer/marble slabs. I challenged their quality control from their end and was told it must have happened during transit. Those back splash pieces were packed very solid in strong wrap. The issue would have been lack of proper quality check before they were packed. In the mean time, we had a contractor here to do the install and would have needed to bring him back for more $$. Studio Bathe did nothing to compensate this disruption and added cost. You cannot reach anyone at the company who is senior enough to make decisions. You end up dealing with their lame customer service through email. I tried to reach the owner of the business and was told "he doesn't deal directly with customers." Here are some quotes from the email I received from their 1st level customer service: "To save yourself from being charged more for this project, you may want to install the back splash by yourself. The process is actually very simple, here are some instructions" REALLY??? Yes, I'm going to install the back splash myself?? "It would have been best if you had checked the counter top and back splash for damages once you noticed the initial vanity damage (drawer)." "As per company policy, I am unable to give out the President's contact information. Because this is a customer service issue I have been told to handle this myself." Pathetic!