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  • I do not know how this place is still in business, I have yet to meet someone who has had a good experience with the food service here. They 85% of the time mess up your order, forget toppings and take forever to bring your food. I have been here numerous times where I had to bus my own table. Also watch your bill, sometimes they overcharged me for the duck topping even though I told the waiter or waitress that they did it before. When they do really screw up like when I had a bolt in my burger I did not feel like they were going to do anything going forward that would prevent it from happening again. Last Friday they served warm draft beer, I understand its summer, but even in Tanzania where I am from, a third world country that would never happen. When done right the food is excellent, I just do not know what is wrong with this place, they have had many managers and different wait staff over the years but somehow things never get better. There are not that many restaurants with nice locations like this one in kent, I hate that it is not getting better. I bet they make enough money off the late night crowd.
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