I've been to this Hottie several times, and not ONCE have I had any sales associate greet me or acknowledge me or my friends. We could literally be in there (and have literally been in there) for 30mins before a sales associate even glances at us. Not only is their customer service TERRIBLE, but I have been in retail and customer service for 5 yrs+ and was an assistant store manager and they are by far one of the unfriendliest stores I've been to. Also were speaking about other employees to employees and in front of customers. One girl talked loud enough so someone across the store could hear her, I don't know her name but she had red hair and the only person who finally helped us was an African American girl, taller... with colored braids. I didn't catch her name, but its HER I thank... the rest of the employees need some hard work.