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  • Tried this place for the first time for my brother's birthday. Evening started out not so great but ended on a very high note. Started with a very long wait on busy Saturday night in Scottsdale. Expected but hostess failed to explain we would be notified by cell phone text when we checked in. Gave her my bros cell but we had no idea this was their paging system that was not explained to us. After almost an hour wait when told only 3o minutes brother finally checked with hostess as too why so long. Turned out we Never received text saying our table was ready. Couple comments about that: creative idea using text but problem is not everyone has a good cell phone. Second we weren't told this was the system to notify us. Third the music was way to loud! Even if text had arrived we would not have been able to hear the alert come through on a phone even turn up to high volume. Suggestion: if someone does not respond to cell phone text Page Them next!! That wasn't done though we heard other groups paged. Turn down the music!!! This is a restaurant where people want to talk and enjoy the food. Not a bar or dance venue!! Subtle music makes for better ambiance people!! Okay bad first impression aside the rest of the evening went well. Our server was super attentive and she was working other tables and one right next to ours with a very large group. By the way we sat outside in the patio which helped to decrease having to shout at each other over the overpowering music. the food was amazing! Even the salsa which can be The food was amazing! Even the salsa which can be very bland at Mexican restaurants was flavorful and not too spicy. Kudos to the chefs!!! We order the seasonal Coconut, Pineapple margarita's. They were very good. Not sure why a Margarita would be seasonal since that is usually a staple at Mexican restaurants. It's winter too so tropical ingredients and seasonal again didn't make sense but whatever they were good and we each had 2. Our nacho appetizer was a HUGE portion! Brother ordered House Specialty Enchiladas and said they were best he had ever eaten. I ordered chipotle shrimp soft tacos with black beans and rice. Everything was delicious and ample portions. Doggie bags were a necessity! I must comment about the hostess that came to our table to check with us about our experience. Sorry pretty girl with long black hair I forgot your name,one too many margaritas. She was amazing! We let her know right away about the unhappy start to our evening and she went above and beyond to make it right and even gave us my brothers birthday dessert, a Mexican chocolate cake with ice cream top which I had already ordered, on the house!! By the way you must try this cake!! It's pure heaven for the taste buds!! What could have been a really negative experience, good food or not, was turned completely around simply by going that extra mile to ensure customer satisfaction. Nice touch management keep that up!! We will be back.
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