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  • Service was adequate but lacking any smiles for the day after Christmas. I ordered a dozen varied with cream cheese and 2 lox bagels. The owner (I assumed) had to come help the staff after the two women were making my lox bagels. The line increased behind me and the 2nd pay Station was not being utilized. I had to repeat the order to the owner for him to charge me. I was surprised when I got home and the lox everything bagels did not have red onions, tomato and capers. For $11 each, I thought it was included. For some reason they offer a side of chips or slaw. This being 8am, it seemed odd, but I guess a lot of people want the lox for lunch. Person exiting in front of me knew I had my hands full but didn't even offer to hold the door. That is not Management's fault, but it may describe a customers disgruntled attitude. General cheerfulness was missing and not a great experience. Bagels were fine.
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