I was a newbie to Bikini/Brazilian waxes, but Megan made me so comfortable. She even offered to have me come in early to discuss my options. As a plus-size woman, having someone see you in such an intimate way can be intimidating but Megan is so professional and put me immediately at ease. Because The Wax Bar uses hard wax, the process was not very painful. In fact, the majority of the time I felt no real pain. I can't recommend this place enough.