I try taking my car other places and this is really the only place I trust my car. I had an oil change and tire rotation done at another shop and started hearing a horrible sound coming from my brakes. I made an appointment at Pep Boys and they were able to diagnose my car when I dropped it off the night before. I ended up having to get my brakes replaced/repaired and the final cost was cheaper than what I was quoted elsewhere and I trust the work that they did on my car.