Alterations are perfect, the woman who does them has years of experience. The dry cleaner part is pricey, but you get what you pay for. It is not just a store front where everything is sent out, that's why they are higher priced than other places that contract everything. This is a true old fashioned cleaner that can do it all including alterations. I have no idea about the coin laundry side other, I have a washer/dryer.