I have since switched hairdressers and am going elsewhere. Angela continued doing a fine job, but it was always the same. Very busy and always a bit sloppy. For example, no one ever put colour protector around my head, so you'd always end up with dye all over your skin and ears. They would send you home with some dye remover wrapped in tin foil, to wipe it away. This sort of stuff can be overlooked if the job is excellent, but it was always just good. Finally, I decided to see if I couldn't do better elsewhere. Still looking for that perfect hairdresser though.