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| - This restaurant was a beautiful and has so much potential that it pains me to relate my experience, which would minimize the restaurant possibilities. However, a guest does not pay money for potential. We were seated immediately, even though we were early for our reservation. The manager (?) offered to take our coats and was courteous. While we had to wait a little longer than I am used to in an upscale restaurant, it was not too bad. Had the gouda and yummy toasts while reviewing the menu. The best part of the meal was the duck egg rolls, amazing. I ordered duck, med and my guest ordered the chop med/rare. Someone, besides our waiter brought our meal and mixed up the dish setting. Unfortunately, my duck was med/rare and the chop was med. The food was "okay" and the biggest lack was the lack of service. I never saw my waiter again after he took our order. I told him of a birthday at the table, he didn't seem to care. I had to flag someone to get a check, ask another person walking by for tea (which I never received), and go to the hostess desk upon leaving to get our coats. I do not know if this is due to organization, lack of training, or apathy. However, the manager walked around and never greeted the guests or inquired. I have to admit that it appeared that the couple next to us who had a different waiter did get better service.
However, I did see several guests have to flag down their waiter and call out for coffee. I hope they get it together there...it has great potential! I have to say that I have received better service at the IHOP.
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