I like this bar because of it's staff. Anyone who ever watched 'Cheers' on TV, knows that the staff make the place. You feel like you can always chat to whomever is working or they'll share a little personal stuff that helps you to get to know them. I've only ever had drinks or eaten at the bar, so I can't comment on table service other than the high tops.
Prices are a little steep, being that it's a hotel lobby bar and the atmosphere is definitely dark. They recently opened a patio, but it's a little more than a smokehole since it doesn't get a lot of sun and when it does, there always seem to be buses or trucks parked for deliveries. Richmond St. isn't really prime patio real estate due to all of this as well as the traffic.
Having said all of that, I still prefer the pubby quaintness of Quinn's to it's sister bar, the Irish Embassy.
Food is definitely good. Great calamari, crab cakes and bar nibblies. Great bar crowd. It's difficult to show up at this place and not wind up in someone else's conversation.