We have had many many really good experiences at Trump in Las Vegas. The Trump is conveniently located on the North side of the Las Vegas Strip right next to the Fashion Mall and tons of restaurants. We normally stay at Trump so we can upgrade to a one bedroom suite, which comes with a full kitchen, large living room, huge bedroom, and two bathrooms. The rooms are always cleaned exceptionally well and everything is in working order. The hotel as a whole is taken care of very well.
Trump isn't the fanciest or most technologically advanced of all the Five Star hotels on the strip BUT their customer service surpasses all others. We have had several experiences where the Trump Hotel customer service went above and beyond as a guest you are really taken care of by the staff. We have had several exceptional customer service experiences but two worth mentioning are ONE we left our house keys in a drawer in our room after checkout and before we could even pull out of valet housekeeping had notified guest services and we were called immediately, and the keys were conveniently brought out to us; TWO today my husband slipped and fell getting out of the shower and broke the toilet seat catching himself, when he called guest services to report the incident the very first thing staff asked was if he was ok. The entire accident was taken care of very compassionately and professionally. Thank you!