There are few times that I feel compelled to respond to the insensitivity and rudeness of another reviewer. Shannon R. you are an idiot. When I read your review I was dumbfounded. Not only is it inaccurate but, the positive attributes of Lily far out way any negatives you could post. You claim to be a business professional yet your ridiculous statements and outright lies show your true color of immaturity. The receptionist is a gentle hard worker that always has Lily's back and Lily would NEVER say anything negative about her. The fact that you went so far as to mention another clients name shows your level of rudeness. Why in fact were you even interested in any conversation and why make it your business? Was your service satisfactory? Did Lily perform her service as expected? If you had any problem the adult thing to do was address it immediately and then drop the subject. To post your pettiness is an indication of yourself. Petty, immature and in need of attention. Grow up, go back to Lily for the excellence of her service and her amazing creativity. Oh and P.S. Apologize for your review. That would be the grownup thing to do.