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  • Well we've been coming here a while. We even moved into the apartment next door and thought this would be our regular place. Then this morning we decided to try breakfast there. Mistake. After ordering a breakfast sandwich to go we sat and waited while plate after plate passed the handoff plane. One to-go order came up but it clearly wasn't mine. After 15 minutes I decided to ask what was going on. Politely since I know accidents happen. The girl behind the bar told me I need to wait 10 minutes and they'll call my name. End. Now I'm hungry and peeved. So we wait longer. Another 15 minutes go by and I ask a different girl if my order fell through the cracks. She actually goes to check with the cook who has no recollection of my order at all and says someone else probably took it. She offers a refund, I decline saying I don't mind waiting if they make it right. She says it'll be done in 5 minutes. Another 15 minutes go by, (45 since I ordered) and a to-go item pops up in the window. I immediately check it out and ask if it's my breakfast sandwich. The cook tells me she's not sure what it is even though SHE just put it there. She asks my name and checks the tickets then explains she turned my sandwich into an omelet instead. I take it and we leave. Looks like we'll be finding a different place for local breakfast. I understand accidents happen but lack of communication and organization when dealing with people's food is just irresponsible.
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