Not sure what the bad reviews are about. I have been coming here since they opened this downtown location. The food here is amazing and authentic which is how you would get it in Italy... The dough is amazing and it's a secret on how he makes it! The pizza is awesome and the deserts are great too. The employees here always welcome me and the owner always makes a point to shake my hand and say hi. It does get busy here at times but the service has always been good. The complimentary fried dough with powder sugar and the limoncello is a nice touch! Try this place out I'm sure you will love it!