We've lived close to this Ace Hardware for 6+ years & bc there's no Home Depot close by, we run in here for odds & ends quite often.
This is a nice store, they've got a good (not great) selection & the guys who work here are usually helpful. HOWEVER, the girls at the registers are NEVER friendly & they lack the common sense to say "thank you" after taking your money, This has been a consistent theme over the years. We try to go to the True Value at 16th St & Bethany Home when we can. True Value usually has lower prices too.
The clincher for me personally was when I bought several things (incl some firewood) at the front register & right after walking out a manager came up to my car asking if I had paid for the firewood. This manager walked right past the girl at the register, who I had just paid, to get to me! She apologized, but I was really offended & annoyed that she didn't think to stop & ask the cashier if I had paid.
Don't expect exceptional service & you won't be disappointed.