About: http://data.yelp.com/Review/id/rLwHJMAvqBmp2t96GO4YLA

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About: http://data.yelp.com/Review/id/rLwHJMAvqBmp2t96GO4YLA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2011-09-10 00:00:00 (xsd:dateTime)
itemReviewed	Rainmaker Irrigation Co
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	28 (xsd:int)
rev:text	Here's my experience with Rainmaker: I met with a few different irrigation contractors to have sprinklers installed in my yard. The owner was great about giving me a design that met my needs, while keeping my budget in mind. His quote was reasonable, in line with other quotes I received, and I chose Rainmaker because I liked Dean (the owner), and he is a licensed plumber. Installation came, the guys installing were polite and efficient. It took a day and a half. Both days, my back gates were left open when they left and my dog got out, but really, I've experienced a lot worse with contractors, so no big deal. A few days later, another super nice employee came over to explain the system and how it worked. Made some adjustments we asked for. So at this point, I'm thinking everything is fine, but I'm wondering why I cared if Dean was a licensed plumber since I have never seen him after getting the quote. At some point in the next 24 hours, a leak starts in the main water line connected to my house, right by the street. It's flooding the yard, and God knows what our water bill will be if we leave it on, so we turn off the water main- leaving our house with no water. Except, this happens on a Friday night. And there is no way to get in touch with Dean or anyone else. So until Monday morning, our choices are to flood the front yard and waste who knows how much water, or go without water to the house. They ended up coming by (I'm pretty sure it was on Monday, might have been Tuesday) and initially say "hmm. We didn't touch that part of your water main". Oh. I see. But you tied into the water line approximately 8 inches from where it's broken, and it broke one day after you left, and I'm supposed to think it's a coincidence? They ended up fixing it (no charge), but that definitely left a bad impression. I don't mind the mistake, I'm not unreasonable, but by Sunday afternoon I was getting enraged that there was literally no way to get in touch with anyone until normal business hours. Now that everything is fixed, I'm happy with the job that they did, but it shouldn't have been that much of a hassle.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Sara

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