Went there for happy hour and sat outside which is beautiful. Ordered the burger and asked for ketchup. The bottle, yes bottle, had ketchup residue on the outside. Once I opened it there was ketchup all over the inside lid. The server did not come back around for many minutes. I couldn't even bring this to their attention unless I got up and brought it to them. The messy ketchup bottle is not something I would expect for a JW Marriot. It's just basic restaurant cleanliness. I won't go there again.