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  • I am writing this as I sit in the restaurant on a Saturday night. I just finished a mediocre meal and here are my thoughts on this place: - Service is so slow. I asked for a glass of water and it took more about 10 minutes for the server to bring it out. There were two tables that left because they had waited so long for their food to come out. I think our food took over 30 minutes to come out which is super slow for a Vietnamese restaurant. This isn't high end fine dining so there is no reason for it to come out so slow. - Service is bad. When the food finally came out, my husband had gotten the wrong order. He ordered #143 and I wrote down "143" on the order slip and they brought out #146. They kept insisting that we ordered 146 and I said I know I wrote down "143". They finally admitted they were wrong and took back the wrong dish which meant he had to wait for the right order to come out. And no apology was offered. - Food is ok. I order chicken and spring roll vermicelli. The food was extremely sweet and salty (msg?). The chicken was overcooked and really dry. It was not appetizing and I had difficulty eating it. By this point I just wanted to leave. - Atmosphere and decor are nice and the restaurant is clean. I think this is the only thing it has going for it. We left immediately after we finished eating and it took an hour and half from the time we arrived to the time we finished eating . The restaurant was quite busy but I noticed people waiting long for their meals. I did ask why it took so long and the cashier said they were having technical problems in the kitchen. It would have been really nice if they had told us that from the beginning. I don't recommend this place. We could have driven to Mississauga and had better Vietnamese food with better service and better value (better quality, tastier and bigger portions) been back to Etobicoke in less time than it took for this bad meal. I've been here a couple of times before and I must have forgotten why I don't come here that often and would rather drive out to Mississauga for Vietnamese food. Today's experience has reminded me how bad it is and I will never return.
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