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| - I've been to this location a few times. The menu is quite expansive and the food has always been good. When tasked with finding a location for a large family get together, I ended up picking this place as they could handle the 30+ party and the menu would work for everyone.
Food is great here - I really like the selection, I had a wrap and it was perfect. Just the right size, great flavor, fresh ingredients and not too many fries on the side. Most people who we were with enjoyed their meals.
When they got them.
It took probably 45 minutes for them to get all of the food out, which I cannot FATHOM why. I was sitting at one end with my folks and they got their food a solid half hour before I did. They were done by the time I got my food, and quite irked.
I get it. It's a lot of people in one restaurant. But don't take a 30-person party if your kitchen and servers can't handle it. There was no excuse for the last few dishes to come out being wraps - most of the components are already cooked, all you have to do is put it in the wrap, wrap it, and onto the plate.
Service was crappy - the management person who was on duty studiously ignored most of our party when delivering things and didn't think to check in with us to make sure things were going okay (which they were not). The server we had assigned to us wasn't on point - the concept of working on refills took FOREVER and the restaurant wasnt even that busy.
Unimpressed. Not only am I unimpressed, but this made me look bad in front of my extended family as I was the one who picked the place and organized it. I think that some of the drinks were comped, but the management really should have done more for those of us who were served last. I doubt I'll be back again. Really really disappointed.
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