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  • I've been coming here for about ten years, I used to go to the arrowhead location but then I moved. I love the clothes and how they put outfits together but they never have xsmall so I have to order online most of the time. I placed an order and was never given a receipt since I shipped it to this location to pick up. Since I had no receipt I asked what I should do if I needed to return something down the road. I was specifically told not to worry about it and if I mention the associates name who was helping me at the time and say that they said it was fine no matter what, they will return it. Well, I went to return something and I believe he's a manager but this associate said "I'm sorry you were misinformed but if you don't have a receipt unfortunately I can't do anything". Not okay in the customer service world. Plus they are very pushy at this location. If you want people to leave happy help them don't push clothes on them. Even if you aren't meeting your sales goal because if you push something on someone in my opinion they most likely will bring it right back to you.
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