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  • HOW THE MIGHTY Have Fallen... If you look at my previous review you will see it was Top Shelf and 6 months later as we return for our second foray we come hungry and excited... The excitement didn't ask to long as from start to finish this is an absolute unmitigated disaster. We are seated and the complimentary really top shelf bread and cheese and salami is put on the table. 15 Minutes go by were 1st ones in the place at 6PM before someone comes to take our drink orders.... Wine sommelier comes and we settle on wine... 15 MORE MINUTES wine arrives we are 1/2 hour still waiting for our 'PRE DINNER COCKTAILS" ... FINALLY arrive as we tell the wine steward to open and let the wine breath. I drink a particular high end whiskey neat while another at my table has a cognac. They mix drinks up as we both take our sip we both gag as this is not what we were expecting and I don't drink Cognac. When we notify our waiter.. What does he do.. walks over grabs the glass from my buddy grabs my glass and SWITCHES THEM... ARE YOU SERIOUS... I'm Upalled. STRIKE 1 and a big one.. No Apology NOTHING just incompetence Order our meal and as we are told previously its ... Appetizers / Salad / Pasta / Entree just like it's on the menu. OK... Well here comes the Salad guy... and I ask our waiter why are you making our ceasar salad 1st.. His short abrupt nasty answer is Well thats they way the food comes out.. Pardon we just discussed a few minutes ago the order and how it will be spaced and timely. He says "If you don't like it you can talk to the manager" I'm about to lose my cool until my buddy calms me down. Salad bar is now vacant as our appetizers arrive.. and GUESS WHAT not 10 seconds after appetizers are put on the table he makes the salad which is to be shared and actually has the audacity to hand it to me to start passing it around the table.. NEVER IN MY LIFE have I seen this and now I'm on Tilt. I ask for the Manger and now "SANTIAGO" our useless waiter is missing in action rest of the night we never see him again. Manager comes over didn't get her name pleasant Asian women states "WE WILL TAKE CARE OF YOU". Sorry for everything so far. rest of the meal passes in real active peace aside from the fact the Chicken Scarpieloo was 35.00 worth of Blah and "Santiago" talks us into too much food that will go to waste.. And it took 25 minutes to get more garlic bread.. "THE KITCHEN LOST THE TICKET"" ... Yea ok..... So now it's time for the check and the We took care of you... Bill is 100% exactly what we ordered... when I find he Manager an ask what did you do for us... her answer is I you can't make this stuff up.. Well the rest of the meal was peaceful wasn't it... Honestly at this point I'm so dam angry that I simply tell her We will never be back, not that she cares but honestly the price points are so HIGH the service has to be on par with what they have the nerve to charge for very little food. And aside from excellent clams, and very good not great veal Parm this time, the balance of food was mediocre at best and the Spicy Rigatoni which I raved about last time was in short a major disappointment. Would not be surprised to see this place fail in the near future as IT SHOULD. I have never ever in my life been treated so rudely with no apologies whatsoever from anyone up and down the line... Medicore food, Horrible service and a 0 STAR rating.... BY ALL ACCOUNTS FOLKS STAY AWAY....SAVE YOUR MONEY.... ... An absolute rip off.
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