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| - Be warned. I do not find it fair to critique or criticize the skill of the artists (since there has been lots of turnover), but the service and treatment given by this shop's owner is shameful at best.
We have visited this shop several times over the years, and have noticed the constant disarray of management. The associate attending the "front desk"--if you can call it that--was always the owner's son, who is constantly spoken down to by his father, Rodney. Potential walk-in cients asking general questions are responded with degredation and attitude if they are unlucky enough to be asking such questions to the owner. If we hadn't been lucky to get an amazing and courteous artist the first time we visted (Nelson), I probably would have never gone back.
My wife and I walked in to get a consult about a cover up on my wife's hand. Nelson, the artist we wanted was busy with appointments. The shop owner, Rodney, noticed us and said he could do the tattoo that very night. We weren't expecting to get the tattoo right away, but him being the shop owner and lead artist, we thought we were lucky for this opportunity. What we got was a nightmare full of harassment instead.
To keep this from getting far too descriptive and out of hand, we weren't happy with the cover up done by Rodney. My wife's hand was scarred because Rodney decided to christen his new rotary tattoo machine on my wife. The outline he did with the machine left a raised scar. The design was all swollen and didn't look quite right, but we were told to let it heal. We were offered the customary free touch up should there be issues with the tattoo healing. When we returned to the shop the week after, the owner refused to touch up the tattoo. Instead, his response to our dissatisfaction with his work was to insult my wife in front of other clients, and call her horrible names that I will not mention here.
That was our last visit to the shop. One may think that this may have been an extraordinary case, but our previous observations at the shop should have clued us in to an experience like this. To whoever is reading this review and is considering getting a tattoo here, be warned.
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