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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I purchased this groupon thinking that this small business nestled into the heart of my residential neighborhood would be worth my business as well as money. I WAS WRONG. The manager at the front desk was rude and inconsiderate. He was curt and short with his answers and continued to attempt to sell me things I assured him I did not want to purchase. Like a full replacement of my CV joints. I have taken my car to TWO other shops/technicians who inspected my car for any issues regarding my CV joints. Both other technicians assured me that there is nothing wrong and that such a replacement was not only unnecessary but overpriced given the estimate I had from this shop. When I refused to have such a replacement, they used scare tactics to persuade me to purchase it anyway by signing a waiver of release saying my vehicle is unsafe to drive. It is not. But this was the LEAST of my issues. When I went in for an oil change on Saturday the 26th not only was I bombarded by Tony's complete lack of customer care and his less than desirable attitude but they DID NOT FILL MY CAR UP WITH OIL. My car started knocking after the oil change. I drove it lightly but still heard the knocking. It was getting worse with each day but I was confident that even though Auto Tech had shoddy customer service, there was no way they could screw up an oil job. Finally yesterday afternoon after an increase in knocking I checked my oil...and it was BARE. There was nothing by dried CHUNKS in my oil pan and on my dipstick!! Obviously I could not drive it at this point unless I wanted to risk FURTHER DAMAGE. But when I called to see what was wrong Tony was less than receptive. Offering nothing close to an apology but rather just a number to call to have it towed and telling me that it was MY FAULT. I would never take my business to them again. I wouldn't even let them touch my car to correct the problem. Now I am not sure if there is lasting damage or how to have it handled! What a mess! Bottom line, these guys are scam artists. When I posted something about it on a social media site SO MANY people came out across the valley admitting to having some serious problems with the SAME SHOP. These people are BAD BUSINESS. I fully intend to contact my local news channel and further investigate the wrongdoings of these scammers within our community. I DEMAND A REFUND. I am also asking that the shop cover the damages and repairs to my car. Regards, Rachelle S. Bressgi
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