After a few very disappointing trips around town in search of a storage unit for my mother and I we finally found help at Extra Space Storage. Karla was EXTREMELY kind and concerned with our needs right away. She was very personal and had no problem walking us through the lot and answering any questions we had. Not only were we not over charged like a few of the previous locations had tried to do but we left truly feeling comfortable with our personal possessions being left in safe hands.