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| - We arrived at 6:15pm.
There were a total of 3 other people inside, and this is a very large restaurant so it was odd to see that, especially in North Scottsdale on a Monday evening.
But that doesn't necessarily mean anything bad...
So we sat down, and were waited on by a young man who seemed very stiff and mechanical. He wasn't friendly and expressed no personality, again doesn't necessarily mean anything bad.
Upon taking our order at approximately 6:20, we waited. During the wait for our food the remaining patrons departed.
Sitting in the restaurant as the only guests, it seemed like we might have some good attention from the wait staff and receive our food in a relatively timely manner. We'd stopped in on a whim heading home from a meeting down town, but needed to get home to do some work before bed, so I was looking forward to our dinner.
Well, the attention and timely service certainly wasn't to be.
We waited 25 minutes for our appetizer (Indian chicken wings). Upon receiving them at 6:45, we waited another 25 minutes to receive our entrees.
When the Chicken Vindaloo and Lamb Korma arrived at 7:10pm, they were portioned into what I would estimate are 4oz shallow plates (not bowls, per se', more like deep plates).
So, the portioning for $19.99 was approximately 1/3 of what you might expect from the amazing and excellent Bombay House in Salt Lake City with prices about 30% higher.
So you get 1/3 the food, at a 30% premium over typical high-end Indian food.
OK, still not the end of the world if the food is excellent.
I'd rate the Chicken Vindaloo and Lamb Korma an 85 on a 100 point scale. Totally subjective, I get it, but it's the best way I can give you my opinion. The flavors were very good, and the textures were about what was expected, although it was considerably too salty, which may have been done on purpose so you wouldn't feel bad about eating such a small portion.
The basmati rice is served as a single 3 maybe 4 oz portion on a giant plate, further accentuating the tiny portions.
I went through 1/3 the Korma, and used up the entire portion of rice i was provided, so I looked for the server to ask for a bit more to finish my meal with.
He was watching the baseball game in the bar, with the volume up quite high so even though I was shouting at him (nicely) he didn't hear me. Eventually someone else walked in the door just to ask directions and when he turned I was able to get his attention.
He sauntered over slowly and I asked him if I could possibly get a bit more rice to finish my dish with. He said "yeah".
I saw him walk to the register and type something in. At that point I realized he was going to charge me for the rice. OK, I'm a believer in making a profit, but being married to a Filipina there's one thing I know and that is rice is very cheap.
The server brought another very large plate with a proportionally tiny dab of rice (about as much as you might fill into half a standard coffee cup, so not very much at all). When he dropped that off, he did not offer to clear any of the other plates that were still on our table from the appetizer or the first rice plate, which covered a large portion of the table.
When we were done eating, we waited another 15 minutes for the single server (with no other patrons in the restaurant) to come by and see if we needed anything. I asked for the check, he brought it, and of course at that point I realized he charged me another $3.50 for a single tiny portion of rice. I also asked if he would please pack my wife's remaining food portion to go.
He went and got a container, and lazily scraped it into a container, then put it in the bag. I asked if he was also going to package the remaining rice (of which there was about half the amount he'd brought to me as a second portion). He again said, oh yea, walked back and got another container as if I was unreasonable to ask (or he was not thoughtful enough to anticipate we would want to take with us). When I realized I'd been charged for the rice, it made his lack of thoughtfulness about packaging that up seem even more lazy.
In any case, we didn't complain about anything, just paid the bill, left a 20% tip (against my better judgement) and went home, figuring I'd say my piece here on Yelp since I didn't get the feeling comments face to face would have made any impact on their present or future performance.
Overall the food was "good" but the curries were significantly too salty, the food is definitely very overpriced per portion size, and the service was slow and lackluster in about every way it could have been.
We won't return, which is unfortunate because we love Indian food, and there are very few Indian restaurants (if any) north of Frank Lloyd Wright Blvd in North Scottsdale.
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