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| - I find myself going to this casino with these high expectations every time, yet getting disappointed 9 times out of 10. To start, I find a lot of things they do to be repetitive and unnecessary. ID's are checked and scanned upon entrance. However, it seems like every time I want to buy a drink the same thing happens and they ask for my ID. Isn't it 21+ to even get in? I mean.. aren't there other things to worry about than underage drinkers? It'd be very impressive if someone under 21 got in past security with the hundreds and hundreds of cameras watching. Hell... at that point they deserve a drink if they can pull that one off.
Last Saturday I was there and played blackjack for a good 3 hours. When I had trouble swiping to get my "free parking," I went up to one of the pit bosses and she said I was only clocked in for 18 minutes. I don't see how that is even remotely possible. She asked "didn't you give your card?" Well first, yes I did. Secondly, half the time I had to ask the pit bosses to get me in when I joined another table (brought chips). The one pit boss on the first level was more concerned about ass clowning around than doing his job.
I used to get coupons in the mail all the time for "free slot play" and "free buffets." I have not received anything in a long long time. Although, my playing habits have not changed or indicated that I shouldn't. I do however get mail from the Horseshoe for coupons addressed to a person that doesn't live in my house nor do I know (as I have lived there 3 years) and prior to that an elderly couple for 60 years. I'm very confused.
I am only a platinum card player but I spend a fair amount of money at the Horseshoe casino and get treated like a hobo.
Newsflash: Blackjack payout is awful. BUT WAIT, you can bet $100 on the sucker bet (oops I mean side bet). Give me a break.
A week or two ago I was playing there with my fiancée. He wasn't playing, however I was. He was sitting at the blackjack table next to me, as it wasn't too busy. Long story short the cards aren't going too hot so I gave him some of my chips. He touched them and slid them into the players circle. The dealer gave me a hard time saying "no back betting." Umm excuse me? This is one I don't understand because my fiancée touched the money. As far as they are concerned it's now HIS money. I don't see how that would be any different than me handing him a $50 and him buying in and playing. Or me sliding him 2 green chips and him playing.
Also, it takes forever and a day for the drink waitresses to come by.
Also, nobody can properly play blackjack.
Lastly, the Horseshoe doesn't give 2 shits because it's basically a monopoly. They can screw people over and get away with it because if you want to gamble you don't have much of a choice unless you want to drive to Columbus or Toledo. They have you by the balls.
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