The place is fun, but the staff is absolutely miserable! I honestly think they put work into the amount of anger the possess....for example after waiting 10 minutes to be seated because no one was stopping by the hostess stand I ask a server politely "hello, how do we get seated tonight?" I get a reply "that's called a Hostess" as they run away from me. Manager refused to help me with my coupon, other staff completely judging me for no reason. It's really pathetic how bad it's gotten. They need a complete restructure and employees who want to work hard and possess quality work. This location is far worse than the U.S. locations for exactly this reason. I feel like I was treated worse than dog shit at Dave & Busters Toronto tonight and for this reason I have decided to end my 20 year relationship with this establishment. I will only visit them while in the US from now on where they care about me.....