We actually eat here all the time. Tonight we decided to choose the offered 3 course meal. My husband found a rubber band in his soup. The manager came over and offered to take the appetizers off our bill and bring us another option. This did not happen. We still paid the regular price for both of our meals. They just didn't charge us extra for the replacement appetizers. Our waiter was awful. Rarely stopped by our table. Food was off. Then only brought us one option for dessert that neither of us like. He said it was because it was a prix fix menu. The menu did not say this. Thanks for ruining our anniversary dinner. Your lame attempts to win us over by giving us a coupon for a flatbread the next time we come in did nothing to fix the night. I am not sure we will ever be back.