Word of mouth is a powerful marketing tool. So is advertising on the local coupon sites. I had purchased a coupon for a cut and color with Tina and prior to making an appt I learned that Tina cut and colored a friend's hair too. Tina is a color perfectionist. To say she takes pride in her work is an understatement. To Tina, hair cutting, coloring and styling is not a job but an art and whomever is in her chair is her canvas. I receive lots of compliments even when I haven't had a chance to do much with my hair. Tina is prompt, accommodating and professional. She listens to what I would like and then makes suggestions. Quite frankly, she's the artist, I let her have free reign as to what she thinks would look best.