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  • I really wanted to love this bakery because it is literally in walking distance of my home. Unfortunately that was not the case. I needed to order a birthday cake for my son and we decided we wanted to go above and beyond this year. I talked to this bakery, I forget her name, and she was super sweet and nice and we talked about what I was looking for. Well there was some issues with coverage and making the cake for when I needed, which I totally understand, but it was 5 days after I wanted to order so it was enough time to figure out. Well it took days to get a straight answer if they could do it or not and I had left the topper there. I had to constantly call to find out if I needed to go elsewhere and didn't get a straight answer until 2 days before. I went in to pay ahead of time so that she didn't have to worry about it and confirmed what I was looking for and told her how important this cake was. She assured me that the lady decorating would be great with the design as she deals with kids my son's age. So I put my trust in them. Well I picked up the cake and it was suppose to be a sheet cake and it was round. I was a little annoyed that it wasn't what was said but that wasn't a big deal. The design is what upset me. It was as basic could be (something I easily could have done or u could walk into walmart and not even order and just pick up something that looked like it.) the figures were just placed on top and that was it. After all that I was soooo disappointed. The girl who took my order was not there as she was out of town. The woman who handed it to me did call her to let her know I was disappointed and I talked to her on the phone. Nothing in that call was resolved. I was told that she would get in touch with me when she was back in town. Well it's been a couple weeks and I never heard anything. On a side note the taste of the cake was not very good either. I wish I would have just made it myself. I'm truly saddened that this wasn't a good experience at all.
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