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  • My best friend and I took our boys out for a quick dinner last night. We choose Midtown as it's close and we always have had a pleasant experience until tonight. We ordered the norm, 20 wings and midtown chips to share. Her son ordered a kids cheeseburger. We attempted to order 10 of our wings one flavor and the other 10 a different flavor. We were abruptly told they do not accept more than one flavor choice on the wings and this would be the last time they would honor our request. This was odd as we have been coming to Midtown regularly and never had an issue. We could have totally understood if busy but there was only 6 other tables in the entire place. We then proceed to get our uno cards out and play a few rounds while waiting on our food with the boys. The wings come out along with the chips. We assumed the burger would be right behind. The food was subpar. Midtown chips where stale and cold. After 10 min we asked about the burger. The manager stated yet again abruptly it was burnt and they were making another one. Finally the burger does come out and her son takes one bite and spits it out. It smells terrible and had a "rotten meat" taste. We immediately ask for boxes and just want to go home at this point. We are upset, the boys are still hungry, and the management basically ignored our entire situation. The hostess was great though. She went to talk to management that was sitting at the bar on our behalf as she agreed it didn't feel right to pay the bill. The management stated they had done all they could do. This upset me as they didn't do anything. Little communication, and what was stated was done in a short and unfriendly manner. I went to express my concerns to the management sitting at the bar and was then told by the gentleman sitting next to her "take your fat ass out of here" and he got up and walked to the bathroom. I was shocked and hurt. Never in my life have I been talked to that way in a Public establishment. Needless to say it's not a wonder this place is always empty and if that's they type of people the management accepts in their restaurant and allows to talk to their customers in that manner we have no desire to return. It's disappointing as our kids loved going for bingo night and up until tonight have always had a nice time. However after being disrespected in front of my child and leaving in tears I'll never step foot in Midtown again.
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