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  • We ordered 2 meals for pick up. My husband picks up gets all the way home and we realize they didn't put my salad in the bag. So I call, and basically was told I had 2 options, I could come all the way back and get it or pay a $3 delivery fee. After being on hold for 10 min and only speaking with an employee a Manger never came to the phone to apologies for thier inconvenience, pick up the $3 delivery fee and get my salad to me..nope I sent my husband to deal with it. What a lack of quality customer service...I understand an accident of forgetting and item, but do what you need to do to fix it, not charge more. They need a lesson in customer relations, whose running the show over there ? They need to get it together .
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