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| - This review is actually for my visits to the Horizon Ridge/Horizon Drive location, I couldn't find a Yelp listing for it.
PTs has been serving the Vegas Valley since 1982. This hometown bar/restaurant has been consistently popular ever since, and tons of properties have popped up all across the area.
First and foremost, I have to say I am surprised at the atmosphere of this place. It is quite elaborately decorated, plus there are TVs all over the wall so that you can watch newscasts and sporting events alike. Perhaps the best thing about this place is that they have a huge, enclosing glass wall, complete with door, separating the restaurant from the bar area. That is an ingenious idea, and I wish more restaurants would follow their example.
The menu is larger and more diverse than you would expect. The place carries tons of dishes, including a number of monthly "special" items. I have tried numerous entrees here, and don't really recall ever eating something I didn't like. The Mardi Gras Chicken Breast is to die for, and the Zookie (a fresh-baked cookie piled up with ice cream and chocolate syrup) is simply amazing.
However, I was VERY disappointed to see that the place doesn't carry shakes. Given their ice cream-based desert items, I don't see how much harder it would be to make these.
If such great food items and good, separated atmosphere, then why only a 3-star rating? Two main reasons:
1) Even when the place is practically dead, the table tops are always dirty. It's pretty sad when I have to come in with my family to eat and choose the "least dirty" booth to sit in.
2) The service is VERY SLOW. There are friendly employees here who recognize us when we visit, and I appreciate that. But they just aren't around enough - don't know if this is a staffing issue or what. When my dad asks me to go to the bar to get him another beer because the server is taking too long, that's the first sign that the service is too slow.
PT's has good food and a better atmosphere than you would expect. I only wish the service and restaurant cleanliness were up to snuff. If you want a quick dining experience with decent food, though, you've come to the right place.
UPDATE: My opinion of this place has gone down severely for two reasons:
1) They have taken all soup off their menu. You've got to be kidding. I get sick and tired of seeing places do this, and now PTs can be added to that list.
2) Happy hour ends at 7. We got there at least 5 minutes before 7, and the server didn't get to us until after 7 because they are all incompetent and slow. And they REFUSED TO HONOR HAPPY HOUR, even though WE WERE THERE ON TIME. The server said some BS about the computer changing after 7. If that's the problem, just ring up every other drink! It isn't rocket science!
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