My wife asked me to call to see if we could get cameras installed in our home. For piece of mind as well as safety. I called Protection 1 and they sent a sale man who has no clue on what I needed for my house. The rep jotted down what we wanted for our house (outside and in). He assured me that when he gets back into the office, he would ask another rep who is more knowledgeable with cameras. After, would give me a call back with a price quote and the different kind of cameras available to what I need. The call never came. As soon as my contract is up, I am switching to another security company. VERY DISAPPOINTED.