I don't normally post reviews, but this deserves one. I have been a Black Card member of Planet Fitness on and off for probably close to 10 years. It isn't the best gym, but it has been convenient. 2 years ago, I resigned a basic membership and was offered a Black Card special for the same price. I took it. Have the Black Card to prove it. I have received all the Black Card privileges for the last 2 years.....until today. An assistant manager in Belmont said that they were not going to honor the agreement. Thankfully, I have memberships at multiple gyms. Needless to say, I cancelled my membership. These people don't seem to care about member retention, and there are much better gyms out there.