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  • If I could give this place zero stars I would. I brought my 4 month old son in several times as he had been sick with bronchiolitis and his condition was worsening. That last straw was when I asked if they could please perform a simple swab to double check that he had the virus they said he had and the ER doctor said NO. Then they decided to put an IV in to give him fluids as he "was showing early signs of dehydration." After poking him in both hands and not being able to get an IV in they decided to just not do one. My son was breathing very hard and fast and all I got was, "he's sick it's expected that he breaths harder and faster." They made me feel like I was crazy and paranoid and like I wanted something to be wrong with him. Without giving him any fluids and knowing that he had not been eating well they discharged us in the morning. The next day I took my son into Banner Thunderbird who took one look at him and admitted him. I'm currently sitting in the Pediatric ICU which I feel could have been avoided if the staff had just slowed down, paid attention, listened to my concerns, and stopped to think that maybe just maybe they aren't always right. Unrelated to my story when I was waiting for my son to be triaged a man approached the nurses station with his daughter who was clearly in distress and informed them that she was much warmer than when they left home. Instead of showing any concern the nurse scolded the man and said, "Why didn't you medicate her before you left?" The staff here is just rude and disrespectful and act like you're wasting their time. I will not be back and do not look forward to getting billed for sitting in a waiting room and having a doctor tell me, " there's nothing we can do."
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